Join our team and help our clients embed excellence every day.
As the leading global business standards company BSI helps over 80,000 clients worldwide to improve their businesses. From business continuity to recycling waste, from medical devices to the exploration of space, we help businesses embed the habits of excellence so that they perform better, manage their risks more effectively and achieve sustainable growth and in doing so we touch the lives of many across the globe.
Within the UK BSI have over 200 Business Excellence Assessors, or as we call them internally, Client Managers. Our Assessors (Client Managers) cover a variety of specialisms from Aerospace or Medical Devices to Manufacturing so you’ll be part of a diverse team that have a variety of skills and interests.
Assessment Delivery is the largest part of our UK business, and we’re looking to grow further therefore creating a number of exciting opportunities for you to join our team as a Business Excellence Assessor.
About the Role:
As we continue to grow, we’re always looking for talented, client-focused people who understand the challenges businesses are facing, to join our 250-strong team of Assessors.
You’ll visit our Clients on an almost daily basis, travelling to their sites and gaining a real understanding of their organisation. By understanding their business and their challenges you’ll be able to help them improve their performance by assessing their organisation or products against our management systems.
A passion for excellent customer service is vital and our engagement survey results tell us that 94% of our Assessors (Client Managers) are encouraged to act with the customer in mind.
Our people will tell you that it’s a rewarding, challenging job and there’s never a dull day – each client is different, so each day and each assessment is different.
When asked what is like to work at BSI our Assessors commonly use words such as ‘inspirational’, ‘rewarding’, ‘challenging’ and ‘professional’.
To be successful in this role you’ll have practical experience within a variety of manufacturing environments with a comprehensive knowledge of business processes and management systems. Knowledge and training in ISO 9001, ISO 14001 and OHSAS 18001 is also highly desirable as is a degree level education or equivalent.
To be successful in this role you’ll have a passion to improve, taking pride in what you do and having a methodical approach to your work. You’ll have the confidence to communicate with all levels within a business, and discuss how you can help them to improve their organisation.
We help our clients achieve best practice so that means you’ll need to have the ability to assimilate, articulate and present information at a high level. You’ll be working constantly with clients so excellent interpersonal skills as well as strong verbal communication and written report writing skills are also essential.
Having the knowledge and experience in your area of expertise is also vital. You’ll have experience within a variety of manufacturing environments with a comprehensive knowledge of business processes and management systems.
Of course, as our clients are based in a variety of locations the ability to travel extensively is also a must as travel is an essential part of the role which could include overnight stays.
Our Business Excellence Assessors (Client Managers) are dedicated individuals with 95% feeling motivated to go beyond their formal job responsibilities. It’s a challenging, yet extremely rewarding role.
What we offer:
We’ll give you all the training and support you need to build your career with this dynamic and growing organisation.
We offer a highly competitive starting salary and company car. We are offering 27 days annual leave with the opportunity to increase this to 30 days, company-paid private medical insurance, an excellent company-contributed pension scheme, and a wide range of flexible benefits that you can tailor to suit your life-style.