OpenAI changes AI strategy, won't train ChatGPT on customer data, says Sam Altman

"Customers clearly want us not to train on their data. We will not do that," Altman told the media.
Baba Tamim
File photo: Sam Altman speaks during TechCrunch Disrupt event in 2017.
File photo: Sam Altman speaks during TechCrunch Disrupt event in 2017.

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Sam Altman, the CEO of OpenAI, has revealed that the business will no longer train its large-language GPT models for artificial intelligence (AI) on client data. 

Customers' criticism that they do not want OpenAI to train on their data led to this decision, according to a CNBC report on Friday. 

"Customers clearly want us not to train on their data, so we've changed our plans: We will not do that," Altman told CNBC

"We don't train on any API data at all, we haven't for a while." 

APIs, or application programming interfaces, are frameworks that enable clients to integrate with OpenAI's services directly.

The revised privacy and data protection policies of OpenAI, however, only apply to clients who utilize the company's API services. The text from OpenAI's chatbot, ChatGPT, may still be used in addition to information from providers other than its API.

The corporate clients of OpenAI, like Microsoft, Salesforce, and Snapchat, are more likely to make use of the API capabilities of the organization. 

However, the modification occurs at a time when numerous businesses are raising issues with the application of large-language models. 

For instance, restrictions on using OpenAI's ChatGPT for script production or editing have led to a strike by the Writers Guild of America. 

The effect of ChatGPT and comparable systems on their intellectual property is another concern for executives.

ChatGPT causing an 'existential crisis?'

Barry Diller, a businessman in the entertainment industry and the head of IAC, said that media corporations might litigate their claims and possibly sue AI firms for using their original content. 

This week, the Writers Guild of America (WGA), which represents over 10,000 writers in the American film industry, went on strike due to an "existential crisis" about the possibility of AI taking their employment, Interesting Engineering reported.

Amazon apparently issued a recent warning to staff members not to divulge sensitive information to ChatGPT for fear that it would appear in chat responses for other users.

On Monday, employees at Samsung Electronics Co. are not allowed to use generative AI technologies, such as ChatGPT, Google Bard, and Bing AI, among others. 

According to media sources with access to the company's internal memo, the tech giant alerted staff at one of its main divisions about the new policy due to concerns regarding the security of critical code. 

"We ask that you diligently adhere to our security guideline, and failure to do so may result in a breach or compromise of company information resulting in disciplinary action up to and including termination of employment," the memo warned employees.