Study Shows 64% of People Would Rather Trust a Robot Than Their Manager
Oracle and Future Workplace’s recent study revealed that artificial intelligence is changing the way we think about our workplace. The study involved 8,370 employees, managers and HR leaders across 10 countries. Results show that AI has changed the relationship between people and technology at work tremendously. It seems that HR teams’ and managers’ roles in attracting, retaining, and developing talent have changed the most.
What’s striking is that according to the survey 64% of people trust a robot more than their managers. AI is already winning the hearts of employees and making a room for itself. Workers are either “excited” or “optimistic” about the possible new technologies in the office.
Moreover, it seems that with the involvement of AI in workplaces, managers will need to work harder on earning their employees’ trust. When asked about the way they interacted with their managers, employees’ answers pointed towards the same, sad direction. Here are the results:
- %64 of people would trust a robot more than their manager, and 50% would rather ask advice from a robot.
- The highest number of workers who trust robots more are in India with %89, and the least is the U.K with %54.
- Men (56%) are more inclined to turn to AI for advice than women (44%).
- A striking 82% of people think robots can do things better than managers.
- When asked about what robots can do better than their managers, employees' answers ranged from unbiased information (26%) and maintaining work schedules (34%) to problem-solving (29%) and managing a budget (26%).
It is not all negative though. When asked about what their managers can do better than robots, workers said the top three were understanding their feelings (45%), coaching them (33%), and creating a work culture (29%). One bright side seems to be the human emotions that connect the managers and workers, which can not be replaced by robots. Or can it?
You can access the full report through Oracle and Future Workplace's website.