Ryanair Mocks British Airways for Recent Mishap, Gets Flamed by Twitter

Ryanair poked fun at British Airways on Twitter after one of their flights flew to the wrong city by mistake. Ryanair probably didn't expect they'd be getting savaged by their unsatisfied customers on Twitter.
John Loeffler

After a British Airways flight bound for Germany got mixed up and flew to Edinburgh, Scotland instead, the Irish budget airline Ryanair made a light-hearted joke on Twitter offering to the British airline “Geography for Dummies,” only to get flamed themselves as Twitter was quick to remind Ryanair of its own spotty record.

Ryanair Mocks British Airways, Gets Flamed by Twitter

Passengers on board a British Airways flight bound for Dusseldorf, Germany on Monday instead found themselves landing in Edinburgh, Scotland a short time later after an incorrectly filed flight plan led the pilots to believe that was the ultimate destination. The plane took off from Edinburgh shortly thereafter and continued on its way to Dusseldorf, the tail of the plane tucked between its proverbial legs, as it were.


Not able to pass up the chance to have some light-hearted fun at the expense of another airline, Irish budget carrier Ryanair tweeted out a picture of the book “Georgraphy for Dummies” at the British Airways twitter account, offering it to them as a gift.

True to every stereotype of stiff-upper-lipped Brits, the British Airline was a good sport about it in their reply.

Perhaps not sensing the precariousness of its position, Ryanair probably should have left well enough alone, but they apparently couldn’t stop themselves getting in one last dig at the British carrier.

It was then that Twitter took notice of what Ryanair had done and they weren’t having any of it. The replies came in fast and hard, reminding Ryanair of its own abysmal customer service record, which has resulted in its getting voted the worst airline in the UK for six years in a row.

Others found ways to mock Ryanair’s practice of charging customers fees for things that are customary on other airlines.

Most egregious for some was Ryanair’s forgetting that it too has flown passengers to the wrong airports, but in at least one case, they simply left them there and offered to send them on a nearly 10-hour bus ride the rest of the way.

The old saying about throwing stones in glass houses is sound advice in the Twitter age, as I’m sure Ryanair’s social media manager can appreciate after today.

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